Good morning Peter-
Last year’s work, and specifically the painting, looks spectacular. I have received compliments from friends who noticed your work. The referral is a pleasure, and I thank you for the acknowledgement.
It won’t happen too quickly, but I am looking at my interior for a full painting – maybe this coming “rainy season”. Either way, you will be my first call!
We are really pleased thank you for James’ work. We really like the look of our new ‘green’ room. In fact we are so happy working with James, that we have asked him to help us get another two quotes.
Thanks once again for great service!!! Love the ceiling and Sabi was wonderful. Such a nice person.
The invoice is a very pleasant surprise. I will drop the cheque in the mail on the weekend. Thanks again. It has been a less stressful experience than I anticipated. You made this very easy for us. I’ll be giving your details whenever I see someone needing painting.
In my experience trades can be a challenge especially when they need to be working while I am operating my business. The most common breed of painter seems to be one who insists on loud music and comes to work sloppily dressed or even wearing a white painters uniform which may or may not be dirty. That isn’t a good fit for me. But to my delight the Kassel painter who worked for me recently was anything but that. Quiet, clean and tidy and respectful and a pretty good painter too. He was also resourceful with getting the right paint for the job – I had lots of the wrong paint! But without making a big deal of it he bought the right product and got to work . I was so impressed that when I saw another job that I could have chosen not to do (as I have in the past with other painters) I decided to invite them back. It was short notice and I had a tight time frame but I got taken care of on Saturday no less. He arrived exactly when he said he would and finished when he said he would. I am a happy and satisfied customer and I’ll be a regular customer of Kassel Painting from now on. Thanks James and Peter!
Hi Peter, I am so excited about my paint job. I am very pleased with the colour. My house looks so bright and fresh. I dreaded having it done, but Sabi and Peter were very professional and my house was back in order in just two days. I would like to go ahead with the additional painting. No rush, just when Sabi has time. Thanks and regards
Regarding SABI: Very good worker too Peter, with great work ethics. I enjoyed having him around, very professional. You’re right you do employ good people. Thanks, and if ever I need a painter again or my work does, I will remember your company.
South Surrey, BC
Dear Peter, Thank you so much for sending Sabi to do our painting. We are very happy with the results and will use your company in the future. The very best always
Thanks Peter. And finally today – sun (even if it did rain during he night). Sabi has been absolutely great … and his dedication to doing it right and “best” is truly appreciated. We were really worried about losing the wood grain as we have invested emotionally in that with the design of the house. That said – we are exceptionally happy with how it is looking – and appreciate that we will not have to redo things every 3 – 4 years. (We will also miss you … and Sabi!)
Note: This family called in late September for us to paint their 92-year-old parent’s house. It hadn’t been painted in many years and was in rough shape. We agreed we could spruce up the front at least before it got too cold to paint – Peter
Start Day – “The house is already 100% better and that’s just with the primer.”
Completion Day – “Just wanted to let you know that James and his crew were wonderful. My Dad would love to have the sides of the house done in the Spring whenever you start back up with outdoor painting. Thanks once again. We all appreciate you fitting us in so late in the painting season.”
Thanks very much!
East Vancouver, BC.
Hi Peter, Thanks for the kind words and wishes! We just wanted to let you know, as well, that we are very happy with the job James did. It looks great! We’ll be in touch again for sure!
Dear Peter, this is to let you know how very satisfied we are with the job your team did on our sun deck. First of all, it was a pleasure to be dealing with such personable people, Sabi and Atilla, who were invariably considerate, polite, PUNCTUAL!, [what a revelation!] and highly professional. You are most fortunate to have found such competent personnel, and we would not hesitate to recommend your company to future customers.
“Thank you for a fabulous painting job on my deck. It has never looked so good – Sabi you are the best!”
North Vancouver, BC
James did a great job. Very nice fellow too.
The painting looks great and we are very pleased with the results. Thank you for your professionalism in getting the job done.
New Westminster, BC
What a transformation!!! The last painter was a student. The difference between your work and his is significant. The house looks superb. You’ve done beautiful work.
Thank you Peter, I cant tell you how very much we appreciate you squeezing us in a the last moment like you have. It is so nice to have a contractor we can count on. There WILL be more work coming your way. I was just over taking a look at the work and James has done a wonderful job. Thank you again.
Fairhaven United Church Homes
Thank you for sending such a professional painter to me. Sabi is just great and takes wonderful care of all he does. He works much quicker than my previous painter and is doing a better job than my previous painter did too.
Exec VP Brian H commented on the great demeanour and wonderful work ethic each one of your employees displayed… Hi Peter, Thanks for a job well done! Your employees, Arden, Sean and Eric are terrific professionals. They were courteous and efficient and it was nice to see how they closed doors to minimize sound when vacuuming or when we were on the phones. A number of people on our staff including our Exec VP Brian H commented on the great demeanour and wonderful work ethic each one of your employees displayed. Thank you (and them) for a job well done!
Roofing Contractors Association of BC
We are very pleased with the work…. Thanks very much – you guys did a wonderful job. We both absolutely love the colour and the colour of the feature wall you picked goes perfectly and looks great. Holly & I were very pleased with the work and would not hesitate to recommend you to our friends and family. Merry Christmas!
We appreciate all your efforts and incredible attention to detail… Dear Peter, Bruno, Scott and Evy, Thank you so much for all your hard work. We are so happy and pleased with the end result. The paint has truly brought character and life back to our home. Both Chris & I find ourselves just staring and admiring the beautiful job. We appreciate all your efforts and incredible attention to detail. We would not hesitate to recommend your company to others. Thank you!
We appreciate how seamlessly the work was carried out… No mess or fuss… Dear Peter, Thank you for accommodating us on such short notice. We are very pleased with the results and appreciate how seamlessly the work was carried out… no mess or fuss. Andrew was very pleasant and professional. It is my pleasure to recommend Kassel Painting.
General Manager Goway Travel Ltd.
All the members of the Kassel Painting team were fabulous to work with, and were respectful of my home… In 1998, I was fortunate enough to have Peter Byrne and his team at Kassel Painting provide me with a complete exterior painting of my house. The house was constructed in 1972, and has cedar siding over every inch of it. Peter helped me select the best quality stain to give my home a fresh new look. His knowledge of the longevity of the stains proved true, as my home still looks great eight years later. I also appreciated his input in colour selection, and have received many compliments from friends and neighbours on the appearance of my house. Naturally there are some signs of weathering, and when it comes time to paint again, I will most certainly be contacting Kassel Painting to come give the house another face-lift. All the members of the Kassel Painting team were fabulous to work with, and were respectful of my home. They were extremely friendly, and I enjoyed their presence. All work was completed in a timely manner and the cleanup was impeccable. Thanks Peter for a job well done!
They were pleasant and courteous… Dear Peter Byrne, Recently Andrew and Bill employed by Kassel Painting did some interior painting in my home. They arrived promptly, were pleasant and courteous, respected my property, did an excellent job of painting, utilized their time wisely, left the work area clean area clean and tidy. Upon completion of the job they left the job site clean and tidy. I would highly recommend the two of them for future painting.
Port Moody, BC
Our staff is very happy with the results… Thank you for sending David to do the work. He was courteous, fast and a great painter. Our staff is very happy with the results. Also credit goes to Gilles for the cove base work. Thank you for recommending him.
Family Services of Greater Vancouver
We will not hesitate to use your company again… Dear Peter, thank you very much for your help. Please pass on our thanks to Sabi – he did a really nice job for us. Bruno was very helpful, responded to our calls immediately. We will not hesitate to use your company again.
West Vancouver, BC
From the quotation, right through to the last paint stroke, everything went smoothly… Hello Peter, I just had to send you this email, thanking you and your employees for a job well done. From the quotation, right through to the last paint stroke, everything went smoothly and on schedule, with the exception of a few days of bad weather. I’m the chairperson of our strata council, and all of the people at Kassel Painting made my job a lot easier. If you ever need a recommendation for the work Kassel Painting Ltd. does let me know. I’ll be happy to give you an exceptional one. Again thank you all.
We get lots of compliments on the colour of our house… We love the colour of the house and are very pleased with the job Andrew has done. We get lots of compliments! Our tenant is also pleased with the new look. Maybe he will cut the grass more often. Good luck with the business. I will definitely recommend your company to friends.
Crescent Beach, BC
Everything looks like new… Hi Peter, the two gentlemen that did the painting were very helpful and very neat. Everything looks like new. I truly appreciate how understanding Bruno and the painters were and thank you for the quick work. I will be in touch maybe October to get a quote on the inside.
Shell Busey Referral Feedback I received a call from Ingrid L. looking for another referral company becuase she was so happy with Kassel Painting. Great job! – Debbie Just a note to let you know I received a call from Mrs. Frost of Richmond. She said you were all great, a super job, the quote was accurate, no surprises. She is telling friends and family what a terrific company you are. – Teresa H & S Bacon called to say how happy they were with work you did for them. Great job. Great team. – Teresa Dr. Forman thanked us for referring you to him as you all did a super job on the exterior of his home last summer. Great job guys! – Teresa Mr & Mrs Codyre called me to say what a splendid job your company did. Very impressed with the professionalism you offer. Keep up the great work! – Teresa
Feedback received by Shell Busey’s HouseSmart Call Centre Staff
Shell Busey is right: You are a top-notch crew! Shell Busey is right: You are a top-notch crew! From the initial first meeting by you Peter to the end of the painting by your crew, we experienced professionalism and perfectionism every step of the way. You were precise about details, your explanations to us were constant, complete and easy to comprehend. We felt involved in “the job”. We’re both delighted with the appearance of our “younger” looking blue home. We’d like to extend a huge thank you to all of you for work exceptionally well done.
Meticulous is a good description of the job… Just a few lines to let you know how satisfied and pleased we are with the completed paint job on our home. The men on the job were very pleasant, prompt to their schedule and took an obvious pride in the results of their work. Meticulous is a good description of the job. Should any of our acquaintances require the services of a painting company we will have no hesitation in recommending Kassel Painting Ltd. Thanks again for the very satisfying results.
West Vancouver, BC
Thank you for all the high quality jobs you have done for us over the years… I am writing to thank you for the fine job you did on Crown Street for us. The customer was very unhappy with the other painters who had worked for her before. You went in and fixed up their mistakes and she was impressed with your work. Now would also be a good time to thank you for all the high quality jobs you have done for us over the years and to let you know that your attention to detail and excellent workmanship has been well appreciated by us and our customers.
President Kerr Construction Inc.
It turned out a first class job… This is a short note to thank you for the excellent job you did in painting the house. Since the wood had received no treatment at all for seventeen years I was particularly concerned as to how the pressure treated wood might accept the new stain. As we both know it turned out a first class job.
Architect MAIBC FRAIA
I particularly appreciated your understanding of our needs and the decorating advice you gave… I want to take this opportunity to thank you and your crew for the professional job you did painting our offices. Your crew worked very neatly with minimal disruption to the activities of our office staff. I particularly appreciated your understanding of our needs and the decorating advice you gave to make our work environment a pleasant one. I am also impressed with the extras your company did at no added cost. I would not hesitate to call you again to do our next painting work and I will make sure to recommend you to others.
Their work was very clean; they took care not to mark our newly-sanded hardwood floors… I recently hired Kassel Painting to paint the interior of our new house. They did an excellent job. Their work was very clean; they took care not to mark our newly-sanded hardwood floors. The painting was neat and complete. The Kassel people worked steadily until the job was finished, and did a proper cleanup. I wouldn’t hesitate to hire them again, or to recommend them to anyone needing to have some painting work done.
Cooperative and flexible in their scheduling… Kassel Painting were cooperative and flexible in their scheduling, maintained a neat, tidy and clean workplace, ensured interference with other trades on site kept to a minimum, were fast and efficient and produced an acceptable finished product. Kassel will be invited to tender on future contracts.
RCMP Property Management Vancouver, BC
Demonstrated a strong commitment to customer service… I am writing to thank you for the great painting job you recently completed on my house. The skills of your staff were evident in the final outcome of the job. The manner in which the job was accomplished demonstrated a strong commitment to customer service. The job was done on time in an efficient and effective manner. Thank you and I would be pleased to do business with you again in the near future. I am currently recommending you to all my friends.
North Vancouver, BC
The guys were great and did a thorough and wonderful job… Hi Peter, the guys were great and did a thorough and wonderful job, so no need to lock them up! (Client is a law enforcement officer.) And you can let Sean know that my girlfriend who first saw the slight revision (front door was changed from white to the Greeny/Blue trim colour) on Friday, was absolutely pleased with it! Phew! Thanks again!
I have recommended you to two of my neighbours… Thanks Peter, we are very pleased with James’ work. See you again in about 3 years to do the whole house and all the soffits. I have recommended you to two of my neighbours.
Super helpful & professional… Thanks Peter. The guys were great. Super helpful & professional. We’ll give you a call next time we paint for sure!
The job was done quickly and professionally… I hired Kassel Painting to paint the inside and outside of my building. Not only was the job done quickly and professionally but Peter helped me get the entire project completed by his very useful assistance in areas that weren’t strictly to do with painting.
Barrister & Solicitor
We really loved the attention to detail, the paint job turned out fantastic… Hi Peter, I wanted to say thanks for a great customer experience. I found your company through the HouseSmart Referral Network. When I called, I was greeted professionally. A time was arranged for the paint quote and you showed up right on time. We really loved the attention to detail and the suggestion to do a feature wall along with the color. The painter assigned to us went by the name of Sabi who was equally professional, courteous and stayed in touch with us every step of the way. It was easy to arrange add-ons to the quote as well. The paint job turned out fantastic and completed on time. We will definitely consider Kassel Painting for our next job and would recommend you to friends and family. Thanks!
Everything has been done in a very professional manner… I also wanted to let you know everyone was very happy with the work and the workers. We’ve been struggling with contractors on our projects but I’m very happy to say we did not have this experience with your team. Bruno has been very helpful with pushing the contractor to get the necessary work done to prepare for the painting. Everything has been done in a very professional manner. Many thanks.
Your thoroughness and time spent in understanding my requirements is much appreciated… (Regarding the estimating process) Just a note to attach your quotation for painting my apartment which I have signed and dated. Thanks so much for all your assistance to get this project on the way. Your thoroughness and time spent in understanding my requirements is much appreciated and I’m looking forward to working with you and your team. Thanks again for all your support.
Left things very clean, I know who to call… Thanks for sending Gilles to stain my bathroom tiles and repair my grout. Very nice job. Left things very clean. I wish I’d had KASSEL PAINTING for my living room. That was a mess: (They left) paint on the floor, not cleaned up when they left. I have some more work to be done. I know who to call; KASSEL PAINTING! Keep up the good work.
South Surrey, BC
Very obliging and personable – no chaos! Hello Peter, James did an excellent job, very obliging and personable – no chaos! I’ll be sure and pass your company’s name on should I hear of anyone needing a paint job. Thank you.
The gentlemen are great painters and careful around the gardens… Thank you Peter. Really appreciate the great service from Sabi and yourself. The gentlemen are great painters and careful around the gardens. Very happy to give a letter of recommendation re: KASSEL. I will definitely have other work for you.
North Vancouver, BC
We’re really pleased with it… Thank you so much Peter. James did a great job and we’re really pleased with it. Cheers!
We are very satisfied with the work… Hi Peter, I know this note comes late, but I wanted to tell you that we are very satisfied with the work that Sabi and Ludwig did in our building. I will personally not have any problem in recommending your company to other people. Sabi and Ludwig were professional and cleaned up after themselves. The job was very well done. Thank you very much.
The outside painting job is still looking good… The outside painting job you did is still looking good and that was a number of years ago.
We are treated like VIP’s… Thank you so much for your help and especially the tips on painting. Sabi and his crew did a fantastic job, as well as they could for an old building. I do appreciate him offering that I should phone should I find any problem in the future. Though our project is small compared to your other business projects but we are treated like VIPs and though the house won’t be needing any more painting for another 10 years or so, according to Sabi, I trust your friendship and ours will remain.
North Vancouver, BC
You all exceeded my expectations… I would like to personally thank Sean and Eric for doing such an excellent job. Your workers are fabulous, professionals and they are knowledgeable. My place is beautiful, it’s the colour of my world!!! And thank you so much for all the help. You all exceeded my expectations and it is greatly appreciated. I will highly recommend your company to all my friends and people that I know will need your business. Again THANK YOU!
I am thrilled with the results, and my house has never looked better… As I said in my phone message to you yesterday, I am thrilled with the results, and my house has never looked better! I was most impressed with Sean, Eric and David. What an excellent crew; they were on time, were considerate and helpful in helping me with colour choice, and then, they worked hard and quickly, during the sudden, sunny weather break. My next project will be to have the interior of the house painted and when I decide on that I will definitely be calling you. Thank you all at Kassel Painting Ltd. PS: Good morning, Peter. Yes, you certainly may use my letter on your website. I’ve had wonderful feedback from neighbours and friends – “the house looks great”. Tell Sean that I am still smiling.
North Vancouver, BC
I was very pleased with the precision of workmanship and competitive pricing… For years we have used Kassel Painting for maintaining our many recreation centers in North Vancouver. Recently I learned they have a carpentry division and had them replace a kitchen counter and cupboards and do some refurbishment of a sauna. I was very pleased with the precision of workmanship and competitive pricing. I would not hesitate to recommend Kassel Painting for both painting work and small renovation-type projects.
Supt. Capital Projects North Vancouver Recreation Commission
Letter to Shell Busey from Kassel Painting Client Dear Shell, I am writing this letter to confirm how satisfied we were with our dealings with Kassel Painting and in particular Bruno Braun. You referred him to us about six weeks ago during our visit to your office. Dealing with Bruno was a pleasure. He was most enthusiastic, sincere, thorough and knowledgeable, taking time to discuss in detail every aspect of the job. He presented a comprehensive written estimate. The paint job was excellent with exceptional care being taken by the painters to ensure that the job was completed to a high standard. We have had many favourable comments from friends and neighbours. I would have no hesitation in recommending Kassel Painting Ltd to anyone. Please use this reference as you see fit.
South Delta, BC
My home looks beautiful and the process was easy… The service I received was professional and thoughtful from the initial consult to the last stroke of paint. My home looks beautiful and the process was easy.
Going the extra mile for us and working within our tight time frame…. I really appreciate your staff going the extra mile for us on this project and working within our tight time frame. Sabi did a wonderful job, and both he and James were extremely accommodating.
Maple Leaf Storage
Thank you for the excellent work… Note: This is a busy 24/7 specialist clinic for animals. We had to work on Sunday. But the paint supplied did not match the client colour sample. The paint store was closed. So the crew supervisor stopped work and came back a second time with new paint – no extra charge. Hello James: Again, thank you for the excellent work. I am sorry you had to come back but appreciate that you noticed the paint color was not the right one. We will wait until Thursday to put everything else up. It looks fabulous!
Canada West Veterinary Hospital
I would definitely recommend… Thank you both so much! Stairwell look awesome. I would definitely recommend. Many thanks.
I am thrilled with his work… Sabi did a great job. I am thrilled with his work and will definitely hope to have him do some painting for me in the future. Thanks for your, help with this project Peter!
BC Children’s Hospital Vancouver, BC
Refer you to anyone looking for quality painters… Thank you both, you did great work Sabi. I will be sure to refer you to anyone looking for quality painters.
We are thrilled with the good work and professionalism… The painting job is complete and what a great job was done by James and his helper. We are thrilled with the good work and professionalism. James and crew worked hard and were most co-operative with my input. James is a true professional. We will recommend your company to all our friends and all who are interested in getting a good job done on their house.
They were respectful and courteous and exceeded my expectations…. We made a great decision to go with Kassel painting after seeking 4 different quotes. Peter’s evaluation of the project was excellent, he did a superb job of communicating all the steps required, and the quote was very reasonable. Sabi and his crew are artisans of their trade, and completed a very skilled and professional job on our house that was a medium to difficult job. They cautiously avoided damaging our brand new roof and metal flashings, and did not rush the job. They were respectful and courteous and exceeded my expectations. I will gladly have them back on future jobs, and happily recommend them to others.
North Vancouver, BC
We won’t hesitate to recommend your company to others… Just wanted to thank James and Gilles for doing dreat job! We are very pleased with the work they did, the place looks great! We hope to use your services again and won’t hesitate to recommend your company to others. Thanks again !
The painter has passion for work and cares about his clients and their needs…. It’s been an incredibly positive experience right from the start. Was a busy time for Jenn and I with the closing, etc, and your patience while I sorted things was much appreciated; as were your recommendations when we finally met up. And Sabi’s been absolutely amazing. Took about 5 minutes after meeting him to come to realize just how much passion he has for his work and how much he cares about his clients and their needs. That he mentioned major drywall repairs doesn’t surprise me, pretty clear he wants it to look flawless and I’m sure that’ll help. I don’t think it’ll be necessary, and agree some art on the flat finish will make it look really good; though from what I’ve seen it already looks really really good, so I’m really not concerned in the slightest. Nor is Jenn, we both agree that if we’re asked to recommend someone to paint we won’t hesitate to pass your name along.
Exemplifies exellence in customer service…. Just a note to say thank you for our exterior house painting job that was just completed. My wife and I had a brief overview and from what we can see so far, it looks great! Specifically, we found James Wood to be a professional painter who exemplifies excellence in customer service driven on delivering a great job. Because of his excellent work, we will not hesitate to recommend Kassel Painting to our friends and neighbours, nor will we hesitate to use your company again. Thanks again and best regards!
Everyone was so pleasant to have at my home…. Rosa and I are very pleased with the work. We extend our thanks to all of you at Kassel Painting Ltd. and especially to Scott, James and Dylan. And also to Gilles; I feel much safer with a more firm foundation. Everyone was so pleasant to have at my home.
I would use this company for any work I have – Vancouver Painters….. I used Kassel Painting to paint my very tall duplex in Strathcona. The wood has seen better days and a portion where the sun is intense peeled. I do not live in Vancouver any more so did not see this within the year warranty. I called Peter and he had James Wood, the painter who did the job, meet with me. Peter then got back to me and offered a compromise that I felt was fair. Both James and Peter were very professional and pleasant to deal with. I have owned a number of rentals over the years and good honest Vancouver painters are hard to come by. I would use this company for any work I have and I would recommend them to anyone needing their services. Peter is free to give out my email should anyone have questions.
…Kassel Painting got the job done on schedule and the result is fantastic! A few weeks ago, we called in Kassel Painting in a bit of a panic because work done by some other painters (hired by a general contractor) was not satisfactory. We had used Kassel Painting before and had been very happy with their work. This time, they did it again – they came in on relatively short notice, got the job done on schedule and the result is fantastic!
Morgan and Associates Law Firm West Vancouver, BC
We will recommend Kassel Painting to friends and to acquaintances… Our painting work is complete, and we are very pleased with the results. Thank you for your advice and suggestions regarding colours. Thanks, too, to Sabi for his excellent painting skills, for working so quickly, and for being so neat. In addition, he was pleasant company. We will recommend Kassel Painting to friends and to acquaintances in our condo complex.