Letter to Shell Busey from Kassel Painting Client Dear Shell, I am writing this letter to confirm how satisfied we were with our dealings with Kassel Painting and in particular Bruno Braun. You referred him to us about six weeks ago during our visit to your office. Dealing with Bruno was a pleasure. He was most enthusiastic, sincere, thorough and knowledgeable, taking time to discuss in detail every aspect of the job. He presented a comprehensive written estimate. The paint job was excellent with exceptional care being taken by the painters to ensure that the job was completed to a high standard. We have had many favourable comments from friends and neighbours. I would have no hesitation in recommending Kassel Painting Ltd to anyone. Please use this reference as you see fit.